Refund policy

📦 Return & Exchange Policy

Thank you for shopping with The Coleman Twinz! Every item in our store is made-to-order, which means it's created just for you after your order is placed.

❌ We Do Not Accept Returns or Exchanges For:

• Ordering the wrong size, color, or design
• Change of mind or buyer’s remorse

Please be sure to check our size charts and product details carefully before ordering. Still unsure? Reach out—we're happy to help before you order!

✅ We WILL Make It Right If:

• Your item arrives damaged or defective
• You received the wrong item
• There's a clear misprint or error on our end

If any of these apply, contact us within 7 days of receiving your item. Please include:

• Your order number
• A brief description of the issue
• A clear photo showing the problem

📧 Email us at: returns@thecolemantwinz.com

🔁 About Size Reorders

Since our items are printed on demand, we do not offer free size exchanges. However, we may offer a discounted replacement in certain cases.

Thank you for understanding and supporting our small business. Every order means the world to us!