FAQs

Are the masks made with elastics to go around the ears?

Yes! Our face masks are made with 1/4” elastics unless otherwise noted. Elastics are approximately the following lengths:

  • Kids - 6 inches
  • Regular - 7 inches
  • Large - 7 inches
  • XL - 7.5 inches

 

Can my face mask be made with ties?

Of course!! We can make any mask with ties rather than elastics! Elastics are cut to be 20 inches long unless another length is requested.

Ties are available for an extra charge of $3

Don’t see the option to add ties on the listing? Just send us a message and we’ll be glad to make a custom listing for you!

 

Sizing details

Mask should fit snugly across your face, covering your nose, mouth, and stretched over your chin:

  • Kids - 8x5
  • Regular - 9x6
  • Large - 9x8.5
  • XL - 10x9


To determine which size you need, take a flat ruler and place it next to your nose. Measure from the bridge of your nose to the point of your chin:

  • Choose kids if you measures LESS than 3.5”
  • Choose regular if you measure LESS than 4.5”
  • Choose large if you measure MORE than 4.5”
  • Choose x-large if you measure MORE than 5.5”


If you have facial hair, a larger nose/features, or need extra room you'll probably want the large or x-large.

If the elastic ear loops feel a little tight initially, please take off the mask and try stretching it several times.

 

Custom and personalized orders

Yes! We’d be glad to customize any order for you! From size, to elastics, patterns, colors, ties, custom designs and more!

Contact us as there may be additional fees! We’d be glad to create a custom listing for you!

 

Care instructions

Machine wash and machine dry on the warmest possible settings; please see CDC: How to Wash Cloth Face Coverings for more information.

 

Shipping

Shipping charges include packaging, handling, and shipping.

We ship orders on a daily basis Monday through Saturday.

We ship via USPS First Class Mail which does not include insurance.

USPS Priority Mail/Expedited shipping is available and includes up to $50 of insurance.

If you would like to purchase insurance against damage or being lost, it is only $1.75 for domestic customers and $2.00 for international customers.

You can purchase insurance and get additional information regarding insurance coverage in our shop!