Cancellations

❌ Cancellations

At The Coleman Twinz LLC, every item is custom-made to order. Because of this, we ask that you read the following carefully before placing your order:

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🚫 ALL SALES ARE FINAL

We do not accept cancellations, returns, or exchanges once an order is submitted.

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⏳ Processing Time Reminder

Our current processing time is 7–14 business days before shipping.
However, we try our best to complete most orders in 3–5 business days, but please allow the full window during busy times.

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✅ Check Your Order Carefully

Before checking out, please double-check:

• Your shipping address

• Your billing address

• Your items and quantities

Errors in this information can delay processing or result in undeliverable packages, which we cannot refund.

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⚠️ What If There’s a Problem With My Order?

If your item arrives damaged, misprinted, or incorrect—don’t worry, we’ll make it right!
Please contact us within 7 days of receiving your item with:

• Your order number

• A photo of the issue

We’ll work quickly to resolve the problem.

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❓ Questions Before Ordering?

If you're unsure about processing time, sizing, or shipping options, please contact us before placing your order. We're happy to help!